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Re:Blank page after attempting to install (1 viewing) (1) Guest
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TOPIC: Re:Blank page after attempting to install
#58562
Re:Blank page after attempting to install 2 Months ago  
Well,none of the solutions indicated did help to install 1.05 local for try-out.
(Joomla 1.5.7, WAMP Server2). Whatever I did I ended up whith a blank screen.
I came to the idea (do't ask me why) to unzip into the temp directory, make the dir name shorter,
and the installation finished properly. The only change I implemented is that the time_out time was
extended to 60 sec.

Prutserke Erik
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#58593
Re:Blank page after attempting to install 2 Months ago  
ohh~
I've got the same problem as well!!!

I can install Fireboard 1.0.4 Stable on my server (Joomla1.5.6 Stable). I did the same thing to the live freehosing (www.000webhost.com), but it won't let me install Fireboard. It came up with blank page or not found...

I need some help with this~ please~ if anyone know anything or even a tinny little relate info, please help me!!!

Thank you~~~~
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#58599
Re:Blank page after attempting to install 2 Months ago  
It happened me a lot when I was in siteground, not only with fireboard. Any 'big' extension would timeout during installation but most of the times it finished anyway.

Just ask your host to increase the timeout on the server config
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Last Edit: 2008/09/17 21:06 By johnnydement.
 
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#58600
Re:Blank page after attempting to install 2 Months ago  
Ok, this worked for me...
Make sure you've uninstalled any previous component fireboard that wasn't installed correctly and doublecheck under /components/ and administrator/components that there are no com_fireboard folders. If there are delete them.
try myPHPadmin or however you edit your database. (Backup first as usual.) Choose the database you're using in left panel. Click on 'SQL' tab. Paste this:

EDIT by fxstein: Please do not create that table manually. This is not a work around and simply hides a different problem. It invalidates the install and will cause various problems and can render portions of the system unuseable THX!
Code:

CREATE TABLE `jos_fb_version`
(`id` INTEGER NOT NULL AUTO_INCREMENT,
`version` VARCHAR(20) NOT NULL,
`versiondate` DATE NOT NULL,
`installdate` DATE NOT NULL,
`build` VARCHAR(20) NOT NULL,
`versionname` VARCHAR(40) NULL,
PRIMARY KEY(`id`));


Press 'GO' button.
Now try to install FB 1.0.5 latest version.

Previous post for version insert was incorrect, editing it now to correct code.
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Last Edit: 2008/09/18 09:53 By fxstein.
 
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#58643
Re:Blank page after attempting to install 2 Months ago  
riceandfish wrote:
Well, after 8 hours i gave up and come here to try to ask some help. I downloaded the version, (com_fireboard_v1.0.5RC1_b718_2008-09-04.zip) Went to admin area and tried to upload and install but after hitting that button all I get is a blank page. It doesn't tell me whether the installation failed or succeeded. I got nothing but simply white blank page. What's u with this? I am working localhost and I don't think this should make any difference?

Can anyone with kind heart please help me out or at least tell me where is the right tutorial on how to troubleshoot this?


Sorry guys, I missed that thread.

The white page is a php timeout problem NOT a memory issue. Unfortunately Joomla 1.5.x is REALLY SLOW unzipping and copying the files of a package. So slow that it can easily blow past the very common 30 sec php limit.
You have two options: Increase the php timeout to 60 or 90 sec. That should do it unless you are on a VERY slow shared host.
For memory issue you will get a direct memory error message. Have not see those during the install.

Alternatively you can upload (ftp) the package content to a temporary folder unzip it by hand and install from there.

As for cleaning up partial installs:
1.) Make sure you uninstall FB if it shows up in the plugin list
2.) Remove /components/com_fireboard
3.) Remove /administrator/components/com_fireboard

A clean install or successful upgrade will not have any issues with the version table. It is part of the install and upgrade logic. If that table is missing, it means that the install was aborted by the server before that code got executed. creating the table by hand does not solve your underlying problem and will cause problems with all future updates, plus might render the existing install useless. If you have created the table by hand, please remove it before the next attempt to install the package.

It does not make a difference if you do a clean install or upgrade from 1.0.4. The same amount of work is done by the Joomla installer. If one fails due to the timeout or any other reason, the other one will fail too.

If anybody can give me access to a system that has this particular problem, I should be able to help and maybe provide some better guidance for the rest on how to work around that slow Joomla 1.5.x install code.
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Last Edit: 2008/09/18 09:49 By fxstein.
 
 
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#58644
Re:Blank page after attempting to install 2 Months ago  
fxstein, I will give you access to mine gladly, because, as I said, I upped the execution time and the memory to 3600... way past what it should need.
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#58645
Re:Blank page after attempting to install 2 Months ago  
PM me the detail and I can give it a try right away....
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#58647
Re:Blank page after attempting to install 2 Months ago  
Ok - Looks like we have a solve for this issue. It turns out that in this particular instance the file upload form a local directory is so slow that the web server simply times-out long before much code has been executed, no matter that you set the php timeout limits to.

To work around this issue I recommend you use the 3rd install option.

Go to JoomlaCode.org and copy the link of the latest package.

Right now that is:
joomlacode.org/gf/download/frsrelease/83..._b722_2008-09-16.zip (careful don't copy and paste the shortened version with three dots in the middle - that will never work)

Copy that link into the Install from URL path and hit install.

Instead of engaging a local upload, Joomla will download the file from the JoomlaCode.org server. The whole install finished in less than 10 sec without any problems.

Tried out the FB install after that and it seems to work just fine.

Hope this helps!
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Last Edit: 2008/09/18 10:25 By fxstein.
 
 
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#58648
Re:Blank page after attempting to install 2 Months ago  
Update: For rapunzel's case we found that turning on Error Logging to Maximum cause the issues. With it turned back to Default, even the local uploads work just fine over a cable connection.

Hope this helps!
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#58649
Re:Blank page after attempting to install 2 Months ago  
Right now that is:
joomlacode.org/gf/download/frsrelease/83..._b722_2008-09-16.zip (careful don't copy and paste the shortened version with three dots in the middle - that will never work)


Cant find this link? I tried removing the (...)
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