I just upgraded a few Fireboard installations from 1.0.3 to 1.0.4. Two of them went really smooth. The 3rd installation which has the most posts won't ever complete the Recount Categories Stats process and our stats/counts no longer work properly. I did some looking in the apache error logs and I am getting:

[client 192.168.1.111] PHP Fatal error: Maximum execution time of 100 seconds exceeded in /home/username/website.com/components/com_fireboard/class.fireboard.php on line 385, referer: www.website.com/administrator/index2.php?option=com_fireboard

I changed the max_execution_time in php.ini to 100 then 300 then 1200 (restarting httpd in between each change) and it still never finished.

Can anyone tell me how I can get my Recount Categories Stats to finish processing? Is there something that I can do on the command line?

I will also look to see if there is an apache directive that needs to be changed.

Please reply if you have some info on this.

How big is that site? A couple thousand posts should not take more than a few seconds.
Is the Mysql database on the same host? Are you on a shared or dedicate environment?

Site isn't that big. Just a small gaming group.
Mysql on same host.
This server hosts about 35 virtualhosts.

Like I mentioned in the original post. Two of the other 1.03 to 1.04 version upgrades went just fine.

Any help would be appreciated.

Do you have access to phpAdmin so you can go straight into the db? Its gonna be hard to do a remote diagnosis. Do you have someone that can check the database structures and integrity? Can you pull a full copy down onto a test server (e.g. with JoomlaPack)?

I ran repair/optimize on all of the FB tables...no errors were reported.

Tried running the Recount Categories Stats a few more times with different php.ini settings and it still wouldn't finish.

I can pull a snapshot of the site down to a different box and try it there later.

Thanks for the quick response!

we jsut had the same error and it wipes all the post stats back to zero
any updates on how to fix this yet ?

turn the error reporting to maximum and report back if there are any reports.

danialt wrote:
turn the error reporting to maximum and report back if there are any reports.

I have the same problem (to fix or update back the stats) but I don't know where to find the error report. Also, the SUBMIT, PREVIEW and CANCEL visible when writing a post are completely black. All one can see are three black boxes. The BROWSE fields (not buttons, in this case) are black, too.

I use the dorona_brown template.

Thanks in advance.

!!!!

Anyone here?

albvital wrote:
danialt wrote:
turn the error reporting to maximum and report back if there are any reports.

I have the same problem (to fix or update back the stats) but I don't know where to find the error report. Also, the SUBMIT, PREVIEW and CANCEL visible when writing a post are completely black. All one can see are three black boxes. The BROWSE fields (not buttons, in this case) are black, too.

I use the dorona_brown template.

Thanks in advance.

Help!!
This is the message after click RECOUNT CATEGORIES STATS:

The server encountered an unexpected condition which prevented it from fulfilling the request.
The script had an error or it did not produce any output. If there was an error, you should be able to see it in the error log.